FAQ
Frequently Asked Questions
What is your return policy?
Every Studio Blitz item is made to order. Because of this, all sales are final, and we do not accept returns or exchanges for buyer’s remorse, a change of mind, or ordering the wrong size. Please review product details and size charts carefully before ordering.
What if my item arrives damaged, defective, or incorrect?
Contact us within 14 days of delivery with your order number and a clear photo showing the issue. Studio Blitz will handle the concern with our production partner. Customers do not need to contact the production partner directly. We will arrange a replacement or another appropriate resolution. If a return or store credit is approved, the store credit is valid for 12 months from the date it is issued. Full details are in our Refund Policy.
How long does shipping take?
We ship within the United States only. Every item is made to order, so production takes 2–7 business days. After production, transit generally takes approximately 5–8 business days. Most orders arrive within approximately 10–16 calendar days of ordering. You’ll receive tracking information when your order ships. Full details are in our Shipping Policy.
How do I contact customer support?
Email us at info@studioblitzco.com for order questions, printing concerns, or quality issues. Studio Blitz handles concerns with our production partners for you.
Can I change or cancel my order?
Contact us as soon as possible. We may be able to help before production starts, but made-to-order items cannot be changed or canceled once production has begun.